Bespoke

Schedule an appointment with our concierge team to discuss the details and requirements of your unique design. Consultations can be conducted in-person, virtually, or through other contact methods such as WhatsApp. We recommend reaching out 6-10 weeks before your desired delivery date. If you have a specific budget, we can advise on aspects such as gemstone size, the inclusion of accent diamonds (if any), and the overall design to ensure it fits within your budget. Please note that while we strive to accommodate all budgets, we only work with 18K gold or platinum and natural gemstones. We do not use sterling silver, synthetic gemstones, or glass. Once we have a clear idea of your bespoke piece, we will provide the final cost for your approval. Upon approval, a non-refundable deposit is required to start the creation of your unique design rendering. After you are satisfied with the design, we will begin sourcing your gemstone and crafting your piece. The concierge team will keep you informed throughout the entire process with regular updates. On completion and ahead of delivery, the remaining balance is due. Your bespoke design will be shipped to you with insured delivery, in a discreet unbranded box, featuring our LEGEM packaging inside.

Yes. Since the ring will be crafted to your personal specifications and preferences, we require a non-refundable 50% deposit in advance. Please note: All of our bespoke pieces are non-refundable and non-exchangeable.

The cost can vary based on the style, size, and choice of gemstone. However, we stay committed to our brand promise of providing honest prices while sourcing the highest quality products. We are also happy to work within a specific budget if you have one.

If you have a specific gemstone in mind, please inform our concierge team, and we will be delighted to assist you. We offer one of the widest, if not the widest, and most diverse ranges of coloured gemstones in Mauritius. We will do our best to show you what we have or source it for you, bringing your design to life.

The process is very much dependent on the intercity of your final design and gemstone choice (and how easy this is to source for us), but typically we hope to be able to work in a 6 week lead-time.

All our bespoke pieces are non-refundable and non-exchangeable. Throughout the bespoke process, we will ensure you are satisfied with the gemstone, the design, the pricing, and the lead time. We will clearly communicate when your bespoke piece becomes non-refundable, so there are no surprises!

We appreciate customers who use their imagination when designing their bespoke pieces. However, we must ensure that requests are not direct copies of another jeweller’s design. We are happy to collaborate with you to create something similar, but we will add our unique LEGEM touch to ensure it is authentically ours.

Absolutely! We can design any type of jewellery you desire, and we have experience creating beautiful matching sets as well as unique individual pieces.